Delivery
Christmas and New Year Deliveries 2024 / 2025
Orders received up to 2pm on Friday 20th December 2024 will be dispatched that day from our warehouse.
23rd December - 26th December - Warehouse Closed
27th December - 31st December - Orders being despatched please allow 2-3 working days for delivery.
1st January 2025 - Warehouse Closed
2nd January 2025- Normal Service resumes
All in stock, UK Mainland ( See below for exclusions ) orders placed by 2.00pm will be despatched the same working day on a next working day delivery with our courier DPD or Parcel Force a signature will be required. (exclusions may include Kitchen Accessories, Smaller Items and Spare parts, these may be sent by Royal Mail on a 48hr Service )
Neither ML Living nor our nominated carriers will be under any liability for any delay or failure to deliver your order within the estimated time frame.
Orders that are despatched on a next working day delivery via DPD will be delivered within a 1 hour delivery slot. Tracking details will be emailed and sent via text message (if a mobile number is provided) notifying you of the delivery time slot and allowing you to arrange for your order to be sent to a collection point, left in a safe place or with a neighbour.
Orders for £50.00 and over will be delivered free of charge - all the items must be ordered in one transaction and be delivered to one address.
Orders below £50.00 will be charged at £4.95.
Back Orders:
You can order a product when it is out of stock and it will be placed on back order for you, you will be notified of this during the checkout process. All back order products that are ordered with a product which is in stock will be despatched as a complete order when the out of stock product becomes available. Products placed on back order we would estimate a lead time of 2-3 weeks, we receive deliveries of new stock regularly. When you receive your order confirmation there will be an estimated delivery date displayed.
All orders will be despatched in one consignment. In the event that something is out of stock all items will be shipped once all goods are available.
Area | Charge | Service |
Northern Ireland | £15.00 | 2 Day |
Scottish Highlands | £15.00 | 2 Day |
Scottish Offshore |
|
2-5 Day |
Isle of Man |
|
2 Day |
If you're looking to order from us and are based in Ireland, we advise using a service such as Address Pal.
For other European destinations, there are services such as Shippn Alternatively, you could contact Naber who is the brand owner:
**Please note that while we recommend the above service based on available information, we have not personally tested or implemented it within our business. We encourage you to conduct your own due diligence to ensure it meets your specific needs.**